How To Solve RDK-03004 Error Code On Comcast?

Comcast is a leading internet, TV and streaming service provider in the USA. it has millions of active users across the country. They offer a variety of bundled services which include TV and the internet.

Comcast comes with a hardware TV set top box which is used to establish a connection with Comcast servers. This enables users to watch HD content. However, since these are irreplaceable by users and is proprietary to service providers, Comcast users generally have some problems. Comcast makes use of Comcast supported modems to have high-speed internet connectivity.  

What is Comcast error code RDK-03004?

Comcast error code RDK-03004 is mainly related to connection issues. when the TV box has loosened or missed connections, this error code is shown. Users can contact Comcast chat support to get a field technician to home. However, self-diagnosis can also be done if someone is technically proficient up to an extent.

This can be done by double checking the network connections. After network connections have been checked, device hardware should also be checked for other kinds of connections. once all the connections have been checked, users can start the device. Most of the times it can work, else users can call Comcast technical support 24 7.

What if the network error diagnosis doesn’t solve the issue?

Sometimes a power cycle also solves the issue much easier. There have been reports by users where a simple unplug and plug back has solved the issue. All they did was unplug from the wall socket, wait for half a minute and then plug back. this is possible in cases when all components were not getting power supply due to weak connection with a wall socket.

Comcast supported routers reset is also a method to solve the issue. All users have to do is to disconnect from the modem. While the device is disconnected, a reconnection should be made after a minute of halt. When the connection is established, users should reset the modem by using a pen or pencil. When the reset is done, wait for all the power indicators to light up.

Restart the modem and the connection to Comcast servers would be restored. This method has worked for some of the users and not all. The new Xfinity devices come with an in-built modem and thus this method would probably of low utilisation to them. Thus, resetting the whole device is a better perspective.

As confirmed with Comcast tech support, the device is connected to the internet. Hence, users can program the DVR from their computer or any device on the same network connection. Hence, there have been speculations that in spite of having an individual modem, the device makes an interface with the modem.

The sources of error can be of a variety. Users can either check the cable connections which are there. Opening the device causes a void of warranty.  Hence users must not serve the box by themselves. Calling an executive can solve the issue. There have been cases where cable connections are fine but the box malfunctioned. This can be checked by using some other box in place of existing.

If the Comcast works, it means that there are box related issues. sometimes, the issue is related to network strength. Calling an executive can help you resolve the issue related to network strength. If the network strength is low, technical executives are equipped with parts to solve the issue. Most of the times, this error occurs when a self-install of X1 box is done. Hence, a proper technician must perform the first install process for a flawless usability of the box and X1 services.